–– REVIEWS

Turn Great Service Into 5-Star Reviews

Automatically request reviews after each visit, respond faster with Steer AI, and keep every bit of customer feedback in one place.

Auto shop reviews
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All Reviews, One View

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Easy-to-Use Filters

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Spot Trends Instantly

Steer Review Management

"Our Google reviews have quadrupled since we started using Steer!"

– Garth, Johnson's Automotive Service
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Let the Reviews Roll In

Send review requests automatically after every visit. You’ll build your online reputation while focusing on the next job.
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Text and email review requests
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Set timing and follow-up rules that fit your workflow
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Fully automated, fully trackable

Respond Like You, With Help from AI

Respond to reviews directly inside Steer. Steer AI can even draft responses using your shop’s tone and the original context from the conversation.
60%
faster response times for shops using Steer AI
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Get Deeper Feedback with Surveys

From NPS to service-specific feedback, surveys give you the details reviews may leave out.
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Drag-and-drop builder makes creating surveys fast and easy
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Share via text or email with a simple survey link
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Choose from question types like multiple choice, rating scale, or open-ended

Track What’s Working with Review Attribution

See which campaigns bring in the most reviews so you can double down on what works. You can also dive deeper by location to see who’s delivering 5-star service or who might need extra support.
Review attributionMulti-shop reviews

Turn feedback into your shop’s advantage.

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