–– CALL Assistants

When Your Team Is Busy, Your Call Assistant Picks Up

Steer's call assistants answer overflow and after-hours calls, book appointments, gather important details, and connect customers with the right next step, so your team can stay focused without leaving callers waiting.

Steer call assistants

“We’re really enjoying Steer Phones so far and believe it’s going to be a great tool for our team. It may be the best technology solution we’ve added at Main Street.”

– Rahul, Main Street Automotive
answers calls

Answers Overflow Calls

Available After-Hours

Available After-Hours

captures detail

Captures Every Detail

Steer phones dashboard

Help Customers Take the Next Step

Call assistants do more than take messages. They can help customers act while their needs are top of mind.
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Book appointments using the calendars and services you select
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Send appointment-booking links by text
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Text directions and other helpful information
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Share review links
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Route calls based on your shop's instructions
How call assistants work
Your assistant can also gather useful information before routing a request. For example, it could ask whether a caller has roadside-assistance coverage before connecting them with your preferred towing provider.
Customize your call assistant

Your Shop. Your Rules.

Every shop answers the phone differently. That's why Call Assistants adapt to your process, not the other way around.

Whether you only want help after hours, during lunch rushes, or whenever calls start stacking up, you decide exactly when the assistant steps in and what it can do.

You stay in control. The assistant simply follows your playbook.

Don't Take Our Word For It.
Give Us a Call.

Experience a Call Assistant the same way your customers would. Ask a question, describe a vehicle concern, or try to book an appointment.

Call Assistant Demo

781-574-9408
Call Our Assistant 📞

Give Every Caller an Experience That Sounds Like Your Shop

Customize your assistant's personality, speaking style, and instructions so every conversation reflects your shop's brand while still gathering the information your team needs.
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Choose the assistant's voice and language
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Customize tone and personality
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Add shop-specific instructions
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Decide how conversations should flow
Voice settings
Internal Training
FOR YOUR TEAM

Build Confidence Before the Phone Rings

Help advisors practice challenging conversations with call assistants that sound and respond like real customers.
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Practice real service conversations
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Get instant scoring and coaching after every session
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Track improvement over time
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Be There for Every Customer, Even When Your Team Can’t Pick Up

Give callers helpful answers, easier appointment booking, and a clear next step without adding more work to the front desk.

Book A Personalized Demo