–– CALL Assistants
Make it easier for customers to choose your shop. And keep choosing it.
Steer brings your booking, phones, and marketing together, helping you deliver a better experience from the first interaction to the next visit.
“We’re really enjoying Steer Phones so far and believe it’s going to be a great tool for our team. It may be the best technology solution we’ve added at Main Street.”
– Rahul, Main Street Automotive
Answers Overflow Calls
Available After-Hours
Captures Every Detail
Help Customers Take the Next Step
Call assistants do more than take messages. They can help customers act while their needs are top of mind.
Book appointments using the calendars and services you select
Send appointment-booking links by text
Text directions and other helpful information
Share review links
Route calls based on your shop's instructions
Your assistant can also gather useful information before routing a request. For example, it could ask whether a caller has roadside-assistance coverage before connecting them with your preferred towing provider.
Your Shop. Your Rules.
Every shop answers the phone differently. That's why Call Assistants adapt to your process, not the other way around.
Whether you only want help after hours, during lunch rushes, or whenever calls start stacking up, you decide exactly when the assistant steps in and what it can do.
You stay in control. The assistant simply follows your playbook.
Whether you only want help after hours, during lunch rushes, or whenever calls start stacking up, you decide exactly when the assistant steps in and what it can do.
You stay in control. The assistant simply follows your playbook.
Don't Take Our Word For It.
Give Us a Call.
Experience a Call Assistant the same way your customers would. Ask a question, describe a vehicle concern, or try to book an appointment.
Give Every Caller an Experience That Sounds Like Your Shop
Customize your assistant's personality, speaking style, and instructions so every conversation reflects your shop's brand while still gathering the information your team needs.
Choose the assistant's voice and language
Customize tone and personality
Add shop-specific instructions
Decide how conversations should flow
FOR YOUR TEAM
Build Confidence Before the Phone Rings
Help advisors practice challenging conversations with call assistants that sound and respond like real customers.
Practice real service conversations
Get instant scoring and coaching after every session
Track improvement over time
